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Claims

The Claims functionality in DentalPlus provides a simple workflow for creating, reviewing, and submitting NHS claims directly from the patient record.

Creating a New FP17 Claim​

To create a claim:

  • Open the Patient Record.
  • Check the patient's details and confirm that all information is correct.
  • If the patient has an exemption, add it in the patient details and click Save. To remove an exemption, click the X button next to the exemption.
  • Open the Claims section.
  • Select New FP17.

Completing the Claim​

Follow the claim wizard to complete the required information.

  • Claim Details. Check the claim date and click Next.
  • Review the patient's exemptions and confirm the information is correct.
  • Select the required Band. Click Next.
  • Selecting Treatments: select all treatments included in the claim. Click Next.
  • Pathways and Patient Information. Choose the pathway. Click Next.
  • Complete the required patient information, including: Recall interval, BPE score, Patient information

Fields marked with an asterisk (*) are mandatory. The claim cannot be submitted until all required fields are completed.

  • Performer and Declarations. Select the performer, the contract, confirm all required declarations, click Submit Claim.

Sending Claims to NHS​

Submitting a claim from the patient record creates the claim but does not immediately send it to NHS.

To send claims:

  1. Open NHS Claims in the main menu.
  2. Go to the Send Claims tab.
  3. Review the prepared claims.
  4. Select Send All Claims Now.

The claims will then be sent to NHS for processing.