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Patient Portal

The Patient Portal is a secure, web-based platform designed to help patients interact with your practice online. It transforms traditional in-practice processes into efficient digital experiences, improving convenience for patients while helping practices operate more effectively.

How to Access the Portal​

Patient Portal

Existing Patients​

  1. Open the portal link in a web browser.
  2. Enter the registered email address.
  3. The system verifies whether a patient with this email exists.
  4. A verification code is sent to the email address.
  5. Enter the verification code to access the dashboard.

Once verified, the patient is logged into their account.

New Patients​

  1. Book an appointment online.
  2. Enter contact details.
  3. Select appointment preferences.

After the first appointment is created, the system automatically generates a patient record. The reception team can then access and manage the patient’s details within DentalPlus.

Dashboard Overview​

After logging in, the patient is directed to the Dashboard.

The dashboard:

  • Displays upcoming appointments
  • Shows important notifications
  • Highlights pending requests
  • Provides access to all portal functions
  • A red notification icon indicates that forms or actions require attention.

The portal supports multiple languages. Patients can select their preferred language from the language menu.

Patient Portal Dashboard

Portal Sections​

My details​

Patients can review and update their personal information at any time.
After making changes, click Save to confirm updates.

View Appointments​

Displays a list of upcoming and past appointments, including statuses and details.
Patients can request cancellations or book new appointments.

Book an appointment​

To book a new appointment:

  1. Select the required appointment type.
  2. Choose an available date and time.
  3. Confirm the booking.
  • If no deposit is required, the appointment is confirmed immediately and appears in the practice diary and Patient Record as an online booking with provisional status.
  • If a deposit is required and paid, the payment is automatically recorded in the Financials section.

Treatment Plans​

Displays treatment plans awaiting patient signature.

Patients can:

  • Review treatment details
  • View estimated costs
  • Sign the treatment plan digitally

Once signed, the treatment plan is updated in the Patient Record and remains available for viewing.

Invoices and Payments​

Shows a chronological history of:

  • Invoices
  • Payments

Patients can make secure online payments and view or download documents. All payments are processed via Stripe and recorded automatically in the Financials section.

Medical history​

Displays the most recently completed medical history form.Patients can update their medical history at any time by logging into the portal.

Treatment history​

Displays all completed treatments for the patient.

Forms & Documents​

Displays forms that are awaiting completion, as well as those that have already been completed.